Fedex is a multinational delivery service with headquarters in Memphis, Tennessee. Besides overnight and express shipping, Fedex offers services like freight shipping, small package service, and import and export services. The company has also pioneered a system to track packages which provides real-time updates on the location of packages and ability to find lost packages, which has since been adopted by many other delivery companies.
The company was formed in 1971 as Federal Express Corporation in Little Rock, Arkansas and officially began operations in 1973. At the time it was formed, most shipments used passenger-route systems, and the company pioneered the concept of fast delivery (within one or two days) of urgent shipments like medicine, computer parts or electronics.
The word “FedEx” is an abbreviation of the original “Federal Express” which was the name of the company till 2000. After 2000, the company changed its name to FedEx Corporation, with the trademark logo of the letters “Fed” in purple and “Ex” in orange. In 2000, the corporation also re-branded its subsidiaries, into FedEx Express, FedEx Ground, FedEx Logistics, and FedEx Services. Currently the company also owns units like FedEx Freight, FedEx TechConnect and FedEx Office. FedEx Logistics is a leader in international ocean and air freight forwarding and trade facilitation.
FedEx has an annual revenue of close to US$65.45 billion, with earnings of about US$4.57 billion. It is ranked No. 50 in the 2018 Fortune 500 list of largest US corporations by revenue. The company processes over 150 million package status tracking requests daily, with over 15 million shipments each business day. The delivery service is supported by over 679 aircraft and over 180,000 motorized vehicles.
Although growing by leaps and bounds, FedEx has always prided itself in building the communities it serves. The company puts customers first, and performs a key role in empowering people, businesses and communities. FedEx has excellent customer service, with an email hotline as well as phone help -the FedEx phone number for customer service is 1.800.Go.FedEx(800.463.3339).
FedEx Express operates in more than 220 countries and territories through over 650 airports worldwide. With its rapid expansion around the world, the global trade of FedEx is valued at more than US $18 trillion. This growth has been fueled by a number of key acquisitions in diverse international markets like the U.K, China, Hungary, India and Mexico.
In the UK, FedEx recently announced integration with the TNT network, which already offers road and delivery services connecting with over 45 countries in Europe, the Middle East, Americas and Africa for an unparalleled delivery network and outstanding customer service.